Scan Health
SCAN HEALTH
| BENEFITS & ELIGIBILITY | ||
|---|---|---|
| Members Benefits Package contact Scan Health | 1-877-778-7226 | |
| Use Provider Portal to verify eligibility | www.inetdr.com | |
| Provider Demographics/Customer Service Questions Submit a ticket through our ticket system under the Customer Service Module |
www.inetdr.com | |
| Verify provider network status with IntegraNet visit our Directory on our website | ||
PROVIDER PORTAL
- Self-Register: www.inetdr.com
- Submit claims electronically
- Check the status of an existing claim
- Download EOP's and/or 835 remittances
- Check eligibility
- Available to Network and Non-Network providers
| HOW TO SUBMIT A NEW CLAIM, CORRECTED CLAIM, OR RESUBMIT A CLAIM | ||
|---|---|---|
| Paper Claim | Electronic Claim | Payor ID |
| IntegraNet Health P.O. Box 925159 Houston, TX 77292
|
Provider Portal https://integranet.quickcap.net |
Payor ID = ISCN1 INET2 - Trizetto Only Clearinghouse: VisibilEdi.com *Contact your clearing house directly for variations of this payor ID |
| Additional claims information - including the Enrollment Packet | https://www.integranethealth.com | |
| Timely filing for In-Network providers | 95 days from date of service | |
| Medical Records only fax to: | 1-800-783-9885 | |
| Claims Processing Department Customer Service | 832-320-7220 | |
| DO NOT SUBMIT CLAIMS TO APPEAL & RECONSIDERATIONS. WILL NOT BE PROCESSED FOR PAYMENT | ||
| TO FILE AN APPEAL OR PAYMENT DISPUT RESOLUTION (PDR) | |
|---|---|
| Paper | Electronic Claim |
| IntegraNet Health C/O Appeals and Reconsideration Department 2900 N. Loop West Suite 700 Houston, TX 77092 |
Provider Portal APPEALS ONLY |
| PRIOR AUTHORIZATION | ||
|---|---|---|
| Not all services require precertification. For services/procedures that require precertification from IntegraNet for a specific code to determine if precertification is needed (or not) use the precertification lookup tool. For additional questions please call 281-447-6800. |
For an electronic copy of this information, please click here.