Privacy Policy

At IntegraNet Health, Inc. (“IntegraNet”), we value your privacy and are committed to ensuring the confidentiality and security of your SMS (Text Messaging) communications. This SMS Privacy Policy outlines how we collect, use, and protect your SMS data in compliance with industry standards and regulations. This agreement is between you and IntegraNet or one of its affiliates. All references to "IntegraNet," "we," "our," or "us" refer to IntegraNet Health, Inc.

By accessing this website (www.IntegraNetHealth.com), you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:

• To register to attend an on-line seminar or demonstration
• To receive specific information from us such as a whitepaper or code sample
• To sign up for a mailing list
• To correspond with us
• Or any other such activity that we deem necessary

IntegraNet Health does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 13.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.

IntegraNet Health owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. IntegraNet Health may share this information with its business partners for the specific purpose of a promotion or service offering.

Are "Cookies" used on the website?

"Cookies" are small pieces of information that are placed on a web user's hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the IntegraNet Health site if you do so.

How is personally identifiable information safeguarded?

IntegraNet Health utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Links to other web sites

IntegraNet Health web site may contain links to other internet web sites. IntegraNet Health neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-IntegraNet Health web sites.

Definitions

"Opting In," "Opt-In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages. "Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

Consenting to Text Messaging

By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our general terms and conditions and our Privacy Policy, incorporated herein by reference.

E-SIGN Disclosure

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

IntegraNet Text Message Service Privacy Policy

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and is not intended to modify our general Privacy Policy, incorporated by reference above, which may govern the relationship between you and us in other contexts.

Collection and Use of SMS Data

When you communicate with us via SMS, we may collect limited information, such as:

• Your phone number
• The content of your messages
• We collect this data to facilitate communication, provide support, deliver updates, or share relevant information about our services. We will not use your SMS data for any other purposes without your explicit written consent. Additionally, we do not sell, rent, or share your SMS data with third parties unless required by law.
• We may use your SMS data to Send transactional or account-related messages — order updates, appointment reminders, etc., send promotional or marketing messages only with prior consent, respond to your inquiries or support requests, and analyze message delivery and engagement to improve our services.
• We may share your information with trusted service providers who help us deliver our SMS messaging services, such as: SMS gateway providers, phone carriers, customer support platforms, etc., who or which are contractually obligated to keep your information secure and only use it to provide services to IntegraNet.
• We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal requirements.

Opt-In Process

To ensure you have control over your communication preferences, we operate on an opt-in basis for SMS notifications:

1. 1.  You will receive an initial opt-in message from our number.
2. 2.  Follow the instructions provided to confirm your subscription by replying with "YES."
3. 3.  Once confirmed, you will receive a follow-up message acknowledging your successful enrollment in our SMS communication system.
4. 4.  By "Opting In" to or using a “Text Message Service” (as defined below) from IntegraNet, you accept these Terms & Conditions. THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED BELOW.

Opt-Out Process

You have the right to stop receiving SMS notifications at any time:

1. 1.  Reply with "STOP" to any of our messages to opt-out.
2. 2.  Upon opting out, you will receive a confirmation message indicating you have been removed from our SMS notifications
3. 3.  As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.

If you change your mind, you can always opt back in by following the opt-in process.

Data and Message Rates

We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider. Thus, your wireless carrier or provider may charge you at their rates regarding SMS messages sent and received. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with IntegraNet. Please verify the rates which may be charged under your applicable plan with your MNO – Mobile Network Operator like Verizon, AT&T, T-Mobile, Xfinity, etc. for data and messaging standard rates.

Frequency of Messages

We strive to keep SMS communications to a reasonable frequency and relevance. You may expect to receive SMS messages from us only when necessary for appointment reminders, scheduling adjustments, or important updates related to our services. We do not engage in unsolicited marketing messages via SMS without your explicit consent. This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).

Protection of SMS Data

We take the security of your SMS data seriously. Our systems implement industry-standard measures to protect against unauthorized access, alteration, or disclosure. These measures include encryption, secure access protocols, and regular system audits to ensure compliance with privacy standards.

Disclosure of SMS Data

Your SMS data is never disclosed to third parties except under the following circumstances:

• To comply with legal obligations, such as court orders or subpoenas.
• To protect our rights, property, or the safety of our employees, customers, or others.

We remain transparent in such cases and will notify you where legally permissible.

Your Rights

As a valued customer, you have the following rights regarding your SMS data:

• Access: Request a copy of the SMS data we hold about you.
• Correction: Update or correct any inaccuracies in your SMS data.
• Deletion: Request the deletion of your SMS data, except where retention is required by law.

Dispute Resolution Procedure & Class Action Waiver

Any dispute which may arise under this SMS Policy shall be resolved by binding arbitration under the applicable rules of JAMS in Houston, Texas with each Party to be solely responsible for their own attorney’s fees and costs. The cost of the Arbitration shall be borne equally by the Parties regardless of outcome. No Award may be made for any claim other than actual proven damages thus excluding any consequential, punitive, or exemplary, statutory, or special damages, attorneys’ fees, intertest or expenses. Any final arbitration award may be entered into any court of competent jurisdiction as a final judgement for further proceedings. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. There will be no right or authority for any dispute to be brought, heard or arbitrated as a class, collective, or representative action, or as a member in any such class, collective, or representative proceeding (“Class Action Waiver”).

Changes to This Policy

We may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically for updates.

Contact Us

If you have any questions or concerns about this SMS Privacy Policy or your data, please contact us at:
Email: [email protected]
Phone: 281-447-6800